Shipping & Delivery
At Gio Organics, we are committed to providing fast, reliable, and eco-friendly delivery of our skincare products. We ensure that your order is carefully processed and shipped in a timely manner.

 

Processing Time

All orders are processed within 1–2 business days, Monday to Friday. Orders placed on weekends or public holidays will be processed the following business day. Once your order is shipped, you will receive a confirmation email with tracking information.

 

Shipping Methods & Rates

Shipping rates are dynamically calculated at checkout based on your location and the size of your order. You can select your preferred shipping method before completing your purchase. We offer various options, including:

• Standard Shipping

  • Delivery within 5-7 business days.

  • Rates calculated at checkout.

• Expedited Shipping

  • Delivery within 2-3 business days.

  • Rates calculated at checkout.

• International Shipping

  • Delivery times vary by destination.

  • Rates are dynamically calculated at checkout based on location and order size.

Please note that shipping times may vary depending on external factors such as weather, holidays, and local customs procedures.

 

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through the carrier’s tracking system or directly on our website.

 

Packaging

We believe in sustainability, so all orders are packaged in eco-friendly materials. Our packaging is recyclable or biodegradable, ensuring minimal environmental impact while protecting the contents of your order.

 

Delivery Delays

Although we strive to ensure timely delivery, external factors such as weather conditions or customs delays may cause occasional disruptions. If there are any significant delays, we will inform you as soon as possible and work diligently to resolve the issue.

 

Missing or Damaged Items

If your order arrives damaged or with missing items, please contact us within 7 days of receiving your shipment. We will assist you with a replacement or refund. To expedite the process, please provide photos of any damaged products.

 

Customer Support

If you have any questions regarding your order or shipping, our customer support team is ready to assist. You can contact us by email at support@gioorganics.com, and we will respond promptly to resolve your inquiry.

 

Thank You for Choosing Gio Organics

We appreciate your support in choosing natural and sustainable skincare. Thank you for trusting us with your skincare needs, and we hope you enjoy your Gio Organics products!

Note: Please double-check your shipping details before completing your purchase to ensure accurate delivery. Gio Organics is not responsible for delays or issues resulting from incorrect address information.